Frequently asked questions

Products

What is the state of your products?


All of Serve-N-Go's catering carts and prefab cafes are custom, made-to-order, new carts and cafes!




Are your carts/cafes multipurpose?


Yes! Our carts can be used for anything your catering business desires. Food, flowers, newspapers, drinks and more! The possibilities are endless!




What is a Prefab or Prefab Cafe?


Prefab stands for Prefabricated. A prefabricated product is built in a controlled factory environment in sections, or modules, and then transported to the customer either in one piece, or to be constructed on site. There, they are installed on permanent foundations and completed by professional installers. A prefab cafe is a prefabricated cafe made in controlled factory environment, and shipped to you in one piece ready to use! But there’s even more to like about prefab cafes! Prefabs can reduce construction time by more than 35 percent, usually completed in just 1-2 weeks, getting you into your new cafe faster so you can enjoy it longer. And, a prefab cafe can offer price savings other approaches cannot!





Shipping

How long does shipping take?


Depending on your location producing your product and shipping typically takes 25-40 days!




Is shipping free?


Yes! Shipping is 100% Free with every order!





Customization

How can I customize my cartering cart/prefab cafe?


Once payment for your selected style has been made, we will send you an invoice sheet where you can see all the customization options! After looking through and checking off all the options you need, send the customization sheet back to us and we will get started on your design! You can also provide us with a photo of your own design, as well as your logo for us to work with! We can customize & configure almost any setting for your needs. From a pizza oven, to a fridge, icecream machine and more.




Is customization free?


Our customers can enjoy up to $2000 free customizations! After the $2000 limit, customizations will cost extra.





Warranties

Do I get a warranty on my purchase?


Yes! In fact, you get 13 months free warranty with your purchase! 13 months since about 1 month is needed for shipping. During this time, we will send you any necessary spare parts by air for free! After the warranty period ends, you are still free to make any inquires with us.





All

Is shipping free?


Yes! Shipping is 100% Free with every order!




Do I get a warranty on my purchase?


Yes! In fact, you get 13 months free warranty with your purchase! 13 months since about 1 month is needed for shipping. During this time, we will send you any necessary spare parts by air for free! After the warranty period ends, you are still free to make any inquires with us.




What is the state of your products?


All of Serve-N-Go's catering carts and prefab cafes are custom, made-to-order, new carts and cafes!




Are your carts/cafes multipurpose?


Yes! Our carts can be used for anything your catering business desires. Food, flowers, newspapers, drinks and more! The possibilities are endless!




How long does shipping take?


Depending on your location producing your product and shipping typically takes 25-40 days!




How can I customize my cartering cart/prefab cafe?


Once payment for your selected style has been made, we will send you an invoice sheet where you can see all the customization options! After looking through and checking off all the options you need, send the customization sheet back to us and we will get started on your design! You can also provide us with a photo of your own design, as well as your logo for us to work with! We can customize & configure almost any setting for your needs. From a pizza oven, to a fridge, icecream machine and more.




Is customization free?


Our customers can enjoy up to $2000 free customizations! After the $2000 limit, customizations will cost extra.




What is a Prefab or Prefab Cafe?


Prefab stands for Prefabricated. A prefabricated product is built in a controlled factory environment in sections, or modules, and then transported to the customer either in one piece, or to be constructed on site. There, they are installed on permanent foundations and completed by professional installers. A prefab cafe is a prefabricated cafe made in controlled factory environment, and shipped to you in one piece ready to use! But there’s even more to like about prefab cafes! Prefabs can reduce construction time by more than 35 percent, usually completed in just 1-2 weeks, getting you into your new cafe faster so you can enjoy it longer. And, a prefab cafe can offer price savings other approaches cannot!





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